Sell every seat.
Skip every line.
TicketJelly is the express reservation platform for tours & cruises — a one-screen checkout for your guests, a command deck for your crew, and an AI concierge that books passengers while you're out on the water.
Everything a dock office needs. Nothing it doesn't.
Built with a real operator, for real operations — the daily grind of departures, manifests, walk-ups, weather calls, and payouts.
An engine that can't oversell
Every reservation runs through a row-locked, atomic transaction in Postgres. We fire 100 simultaneous bookings at a 49-seat departure in our test suite — exactly 49 succeed, every time. Two families will never buy the same seat.
One-screen checkout & deposits
Pick a departure, add guests, pay — done. Stripe-powered cards, full payment or a 50% deposit with the balance at the dock. Card details go straight to Stripe and never touch our servers.
Jelly, your AI concierge
"Best cruise for young kids this weekend?" Jelly answers with live availability, quotes the exact total, and completes the booking — payment and all — right in the chat. It never invents a price and never books without a yes.
A command deck, not a control panel
Month, week, and day calendars that read like your whiteboard. Printable manifests with one-tap check-in. Phone and walk-up bookings, refunds, capacity, crew, and weather notes — all two clicks deep, never ten.
An ops copilot that does the busywork
"Close the 11:30 and move everyone to the 2:30." The copilot reads your calendar, moves the bookings capacity-safely, and drafts the guest email — then asks you to confirm before anything guest-visible happens.
Reports, reminders & rain checks
Revenue and headcount by day, item, or date range with CSV export. Warm, on-brand confirmation, reminder, and weather-delay emails go out automatically — written like a human, sent like clockwork.
Meet Jelly. Your best salesperson works the night shift.
Most bookings are lost between "hmm, which tour?" and a five-page form. Jelly collapses that whole journey into one friendly conversation — on your site, 24 hours a day, with live seat counts and real payments.
- Answers like a local — trained on your catalog, not the internet
- Quotes from your live prices; holds seats atomically like every other channel
- Always confirms the total before charging a card
- Try it live on the demo site →
Jelly · booking conciergeYour website. Our engine.
One script tag turns any site into a box office — a "Book now" button that opens your live catalog in a lightbox, with the same oversell-proof engine behind it.
<script src="https://ticketjelly.com/widget.js"
data-operator="your-company"
data-label="Book now"></script>Multi-operator from day one: your fleet, your prices, your brand — isolated data, shared muscle.
Built for the next generation of operators
Booking software, circa 2012
- Five-step checkout mazes that leak customers
- Phone tag for every group booking
- Manifests trapped in clunky back offices
- "Call us to cancel" weather days
TicketJelly
- One screen, ~60 seconds, mobile-first
- An AI concierge that closes the sale in chat
- Print-ready manifests with tap check-in
- One command moves the boat, emails every guest
Ready to sell the boat out?
See the whole thing running on a real operator right now — or get your own fleet aboard this week.